On my drive to work, I have been looking at the different trucks, specifically looking for food companies. They are the ones that buy the most product from us. If a hospital’s heat goes down, no one cares that you got a cold shower. If a food plant is not making product, they’re not making money.
I see a lot of local Mexican food companies in the area, but this morning one particular truck caught my eye. I saw a truck labeled The Cravery. Don’t these things look delicious? The fact that I didn’t have one for lunch was only more saddened by the fact that I ate a Hot Pocket for lunch, a feeble attempt to be a scrumptious pot pie.
Every day for me at work is Hispanic Education Day. Here is today’s lesson on how to order sodas.
English: “Would you please give me a Pepsi and a Sprite?”
Spanglish: “Would joo please give me a pec-see and an eh-sprite?”
Why do they do this? I have no idea. Tomorrow’s lesson: What to do During an Immigration Raid.
You see, sales is like fishing. Sometimes you want to be active pursuiing your customer. That is lure fishing. Other times you just want to let your customer know you are out there, and wait for them to make their decision. That is bait fishing. You need to employ both tactics to be effective at sales.
I took a phone call this morning from a customer that said I should note down that he was extremely handsome too. I was kind of confused, but he followed by saying, “We can get married now.” I think he was trying to shock me, but my public university education has taught me to be indifferent tolerant of all walks of life. I told him if he bought the equipment I was quoting him, we had a deal. I sold the product, so I guess I have to uphold my end of the deal.
I was so tempted to pull these levers to see what happens.
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Well, the busy month of June is in effect. Here is the recap. Pictures will follow.
Friday, I spent the day working at a hospital. I walked through the trauma center. It’s pretty boring, just a bunch of people standing around and holding their bleedings wounds. I did get to see the side of the hospital that a lot of people don’t get to see though.
Afterwards I went to Kyung’s place for his “House Cooling Party.” It’s pretty ingenious. You have housewarming parties to get things to furnish your place. Then when you want to throw away crap you don’t want to pack, you invite people over and force them to take something with them. We watch Star Wars, played Wii Fit, and Rock Band while drinking Mojitos and Jello shots with far too much alcohol that Kyung was trying to dispense with before his move.
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I went on autopilot on the way to work this morning, and man did it cost me. I wasn’t paying attention to where I was going and it the drive took me an extra ten minutes. Maybe I was distracted by Kevin & Bean’s segment, “Ask a Swinger.” It’s probably just that I haven’t been sleeping enough. It’s like the time I stood at my office door and tried to unlock it with my car remote for 30 seconds before I realized I needed to use a key.
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There is one thing that automation cannot replace in the world. It will not be able to replace the benefits you get when talking to a live, knowledgeable person. I can’t stand automated attendant systems when I call into vendors. Whenever you reach one of these, chances are that you are going to be on hold even after you get through selecting your choices. There have been quite a number of times that I start doing other things while I am on hold, and by the time I have finally gotten through to a live person and forgotten why I originally called or who I called. I then scramble to look at my phone and see who I called, all the while saying, “Uh…I was looking for…some help with…” Stop making me look stupid and pick up the damn phone!
Still, once in a while I am relieved to catch a break with some hold music. One particular customer of ours has “Just Like Heaven” for their hold music. It’s always a treat to call them and be placed on hold. Sometimes I ask to be put on hold a little while longer to get to the good part of the song.
I wrote a little while back that I like taking pictures of when I’m on the road, specifically pictures of collisions. I don’t know why. I just do. Today was even better than normal.
I started my day off visiting a customer with my dad, so I didn’t take my normal route to work. I went straight down Crenshaw, and the whole time he kept saying we should have taken the freeway. I couldn’t figure out why the traffic was so slow until I saw this.
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People in the entertainment industry get to meet celebrities and go to big Hollywood events and get free DVDs. People in the record industry get to go to concerts and grab free CDs. What do I get? Well, I can do anything plumbing related pretty inexpensively, but there’s much better things than that. We work with a lot of food companies, and when you get them out of a bind, they reward you with product.
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